Customer Service
Frequently asked questions
Find more answers to our most frequently asked questions.
ACCOUNT
Returns and Refunds
Due to the custom nature of our products, we do not accept returns or offer refunds. All sales are final.
Shipping Times
Delivery times for international orders vary depending on the destination country and can take anywhere from 4-6 weeks after the order has been processed.
Where are your products manufactured?
Our products are manufactured in Belgium. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
%100 Handmade by Jono
Shipping Rates
International shipping rates are calculated at checkout based on the destination of the order. Please note that international customers are responsible for any customs duties, taxes, and fees that may apply.
Feel free to contact us
If you have any further questions or need any other assistance, please contact us via email.
Allow 3-5 business days for a response to your inquiry