Shipping policy
Shipping policy
All sales are final. No returns, no exchanges. Please note that once the package has been shipped, failed deliveries due to not accepting the package the first time it arrives are responsiblity of the customer. We are not responsible for lost packages. Please make sure you enter the correct address when you order, as we cannot provide address changes once your order has been finzalized
Shipping Times and Rates
Delivery times vary depending on the destination country and can take anywhere from 4-6 weeks after the order has been processed. Shipping rates are calculated at checkout based on the destination of the order. Please note that customers are responsible for any customs duties, taxes, and fees that may apply.
Shipping Delays
While we strive to meet our shipping timelines, please note that there may be occasional delays due to factors beyond our control, such as weather conditions, customs processing, and carrier delays. We appreciate your patience and understanding in such cases.
Contact Us
If you have any questions or concerns about your order or our shipping policy, please do not hesitate to contact our customer service team at store@joloverz.com. We are here to assist you and ensure that you are satisfied with your purchase.